Terms & Conditions

  1. Interpretation
    • The definitions and rules of interpretation in this clause apply in this agreement.
  • Authorised Users: those employees, agents, independent contractors and customers of the Customer who are authorised by the Customer to use the Services and the Documentation as further described in clause 2(c).
  • Business Day: a day other than a Saturday, Sunday, or public holiday in England when banks in London are open for business.
  • Change of Control: shall be as defined in section 1124 of the Corporation Tax Act 2010, and the expression change of control shall be construed accordingly.
  • Confidential Information: information that is proprietary or confidential and is either clearly labelled as such or identified as Confidential Information in clause 6 or clause 11.7.
  • Customer Data: the data inputted by the Customer, Authorised Users, or the Supplier on the Customer’s behalf for the purpose of using the Services or facilitating the Customer’s use of the Services.
  • Data Protection Legislation: the law of the United Kingdom or a part of the United Kingdom which relates to the protection of personal dataand, to the extent the GDPR applies, the law of the European Union which relates to the protection of personal data.
  • Devices: the devices (if any) as listed in Schedule 1.
  • Documentation: the document made available to the Customer by the Supplier online via com or such other web address notified by the Supplier to the Customer from time to time which sets out a description of the Services and the user instructions for the Services.
  • Effective Date: the date of this agreement.
  • GDPR: General Data Protection Regulation ((EU) 2016/679).
  • Initial Subscription Term: one complete calendar month.
  • Normal Business Hours: 9.00 am to 5.30 pm local UK time, each Business Day.
  • Renewal Period: the period described in clause 1.
  • Services: both:
  1. the subscription services provided by the Supplier to the Customer under this agreement via com or any other website notified to the Customer by the Supplier from time to time, as more particularly described in the Documentation.; and
  2. the hire of the Devices under this agreement.
  • Software: the online software applications provided by the Supplier as part of the Services, including SensorSpace®.
  • Subscription Fees: the subscription fees payable by the Customer to the Supplier for the User Subscriptions, as set out in Schedule 1.
  • Subscription Term: has the meaning given in clause 1 (being the Initial Subscription Term together with any subsequent Renewal Periods).
  • User Subscriptions: the user subscriptions purchased by the Customer pursuant to clause 1 which entitle Authorised Users to access and use the Services and the Documentation in accordance with this agreement.
  • Virus: any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
    • Clause, schedule, and paragraph headings shall not affect the interpretation of this agreement.
    • A person includes an individual, corporate, or unincorporated body (whether or not having separate legal personality) and that person’s legal and personal representatives, successors or permitted assigns.
    • A reference to a company shall include any company, corporation, or other body corporate, wherever and however incorporated or established.
    • Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
    • Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.
    • A reference to a statute or statutory provision is a reference to it as it is in force as at the date of this agreement.
    • A reference to a statute or statutory provision shall include all subordinate legislation made as at the date of this agreement under that statute or statutory provision.
    • A reference to writing or written includes e-mail.
    • References to clauses and schedules are to the clauses and schedules of this agreement; references to paragraphs are to paragraphs of the relevant schedule to this agreement.
  1. User subscriptions
    • Subject to the Customer purchasing the User Subscriptions in accordance with Clause 3.3 and Clause 9.1, the restrictions set out in this Clause 2 and the other terms and conditions of this agreement, the Supplier hereby grants to the Customer a non-exclusive, non-transferable right, without the right to grant sublicences, to permit the Authorised Users to use the Services and the Documentation during the Subscription Term.
    • In relation to the Authorised Users, the Customer undertakes that:
      • the maximum number of Authorised Users that it authorises to access and use the Services and the Documentation shall not exceed the number of User Subscriptions it has purchased from time to time;
      • each Authorised User shall keep a secure password for his use of the Services and Documentation and keep that password confidential;
      • it shall maintain a written, up to date list of current Authorised Users and provide such list to the Supplier within 5 Business Days of the Supplier’s written request at any time or times;
      • it shall permit the Supplier to audit the Services in order to establish the name and password of each Authorised User. Each such audit may be conducted no more than once per quarter, at the Supplier’s expense, and this right shall be exercised with reasonable prior notice, in such a manner as not to substantially interfere with the Customer’s normal conduct of business;
      • if any of the audits referred to in clause 2(d) reveal that any password has been provided to any individual who is not an Authorised User, then without prejudice to the Supplier’s other rights, the Customer shall promptly disable such passwords and the Supplier shall not issue any new passwords to any such individual; and
      • if any of the audits referred to in clause 2(d) reveal that the Customer has underpaid Subscription Fees to the Supplier, then without prejudice to the Supplier’s other rights, the Customer shall pay to the Supplier an amount equal to such underpayment as calculated in accordance with the prices set out in Schedule 1 within 10 Business Days of the date of the relevant audit.
    • The Customer shall not access, store, distribute or transmit any Viruses, or any material during the course of its use of the Services that:
      • is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
      • facilitates illegal activity;
      • depicts sexually explicit images;
      • promotes unlawful violence;
      • is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or
      • is otherwise illegal or causes damage or injury to any person or property,

and the Supplier reserves the right, without liability or prejudice to its other rights to the Customer, to disable the Customer’s access to any material that breaches the provisions of this clause.

  • The Customer shall not:
    • except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties and except to the extent expressly permitted under this agreement:
      • attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software and/or Documentation (as applicable) in any form or media or by any means; or
      • attempt to de-compile, reverse compile, disassemble, reverse engineer, or otherwise reduce to human-perceivable form all or any part of the Software; or
    • access all or any part of the Services and Documentation in order to build a product or service which competes with the Services and/or the Documentation; or
    • use the Services and/or Documentation to provide services to third parties; or
    • subject to clause 1, license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services available to any third party except the Authorised Users, or
    • attempt to obtain, or assist third parties in obtaining, access to the Services and/or Documentation, other than as provided under this clause; or
    • introduce or permit the introduction of, any Virus into the Supplier’s network and information systems.
  • The Customer shall use all reasonable endeavours to prevent any unauthorised access to, or use of, the Services and/or the Documentation and, in the event of any such unauthorised access or use, promptly notify the Supplier.
  • The rights provided under this clause are granted to the Customer only and shall not be considered granted to any subsidiary or holding company of the Customer.
  1. Additional user subscriptions
    • Subject to clause 2 and clause 3.3, the Customer may, from time to time during any Subscription Term, purchase additional User Subscriptions (for either a greater number of Authorised Users, a greater number of Devices, or both) and the Supplier shall grant access to the Services and the Documentation to any such additional Authorised Users in accordance with the provisions of this agreement.
    • If the Customer wishes to purchase additional User Subscriptions, the Customer shall notify the Supplier in Writing. The Supplier shall evaluate such request for additional User Subscriptions and respond to the Customer with approval or rejection of the request. Where the Supplier approves the request, the Supplier shall activate the additional User Subscriptions within 7 days of its approval of the Customer’s request and update Schedule 1 to show any additional
    • If the Supplier approves the Customer’s request to purchase additional User Subscriptions, the Customer shall, within 30 days of the date of the Supplier’s invoice, pay to the Supplier the relevant fees for such additional User Subscriptions as set out in Schedule 1 and, if such additional User Subscriptions are purchased by the Customer part way through the Initial Subscription Term or any Renewal Period (as applicable), such fees shall be pro-rated from the date of activation by the Supplier for the remainder of the Initial Subscription Term or then current Renewal Period (as applicable).
  2. Services
    • The Supplier shall, during the Subscription Term, provide the Services and make available the Documentation to the Customer on and subject to the terms of this agreement.
    • The Supplier shall use commercially reasonable endeavours to make the Services available 24 hours a day, seven days a week, except for any maintenance performed provided that the Supplier has given reasonable notice in advance.
  3. Customer data
      • The Customer shall own all right, title, and interest in and to all of the Customer Data and shall have sole responsibility for the legality, reliability, integrity, accuracy, and quality of the Customer Data.
      • Both parties will comply with all applicable requirements of the Data Protection Legislation. This clause is in addition to, and does not relieve, remove, or replace, a party’s obligations under the Data Protection Legislation.
      • The parties acknowledge that:
        • If the Supplier processes Personal Data (as defined in the Data Protection Legislation) on the Customer’s behalf when performing its obligation under this agreement, the Customer is the data controller and the Supplier is the data processor for the purposes of the Data Protection Legislation (where Data Controller and Data Processor have the meanings as defined in the Data Protection Legislation);
        • Personal Data may be transferred or stored outside the European Economic Area or the country where the Customer is located in order to carry out the Services.
      • In the event Personal Data is obtained by the Customer, the Customer will ensure that it has all necessary and appropriate consents and notices in place to enable lawful transfer of the Personal Data to the Supplier for the duration of the Subscription Term so that the Supplier may lawfully use, process and transfer the Personal Data in accordance with the contract on the Customer’s behalf.
      • The Supplier shall, in relation to any Personal Data processed in connection with the performance by the Suppliers of its obligations under this agreement:
        • process that Personal Data only on the written instructions of the Customer unless the Supplier is required by the laws of any member of the European Union or by the laws of the European Union applicable to the Supplier to process Personal Data (Applicable Laws);
        • not transfer any Personal Data outside of the European Economic Area unless the following conditions are fulfilled:
          • the Customer or the Supplier has provided appropriate safeguards in relation to the transfer;
          • the Data Subject (as defined in the Data Protection Legislation) has enforceable rights and effective legal remedies;
          • the Supplier complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred; and
          • the Supplier complies with reasonable instructions notified to it in advance by the Customer with respect to the processing of the Personal Data;
        • notify the Customer without undue delay on becoming aware of a Personal Data breach.
      • Each party shall ensure that it has in place appropriate technical and organisational measures, to protect against unauthorised or unlawful processing of Personal Data and against loss, destruction or damage to Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the date to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it).
      • The Supplier may appoint a third-party processor of Personal Data under this agreement. The Supplier has or will enter into a written agreement substantially on that third party’s standard terms of business. As between the Customer and the Supplier, the Supplier shall remain liable for all acts or omissions of a third-party processor appointed by it pursuant to this clause 7.
      • The SensorSpace® Privacy Policy forms part of this agreement and therefore should be read in conjunction. It can be found at https://about.sensorspace.com/privacy-policy/#
  1. Third party providers

The Customer acknowledges that the Services may enable or assist it to access the website content of, correspond with, and purchase products and services from, third parties via third-party websites and that it does so solely at its own risk. The Supplier makes no representation, warranty or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by the Customer, with any such third party.  Any contract entered into and any transaction completed via any third-party website is between the Customer and the relevant third party, and not the Supplier.  The Supplier recommends that the Customer refers to the third party’s website terms and conditions and privacy policy prior to using the relevant third-party website.  The Supplier does not endorse or approve any third-party website nor the content of any of the third-party website made available via the Services.

  1. Supplier’s obligations
    • The Supplier undertakes that the Services will be performed substantially in accordance with the Documentation and with reasonable skill and care.
    • The undertaking at clause 1 shall not apply to the extent of any non-conformance which is caused by use of the Services contrary to the Supplier’s instructions, or modification or alteration of the Services by any party other than the Supplier or the Supplier’s duly authorised contractors or agents. If the Services do not conform with the foregoing undertaking, Supplier will, at its expense, use all reasonable commercial endeavours to correct any such non-conformance promptly, or provide the Customer with an alternative means of accomplishing the desired performance. Such correction or substitution constitutes the Customer’s sole and exclusive remedy for any breach of the undertaking set out in clause 7.1.
    • Notwithstanding clause 1, the Supplier:
      • does not warrant that:
        • the Customer’s use of the Services will be uninterrupted or error-free; or
        • that the Services, Documentation and/or the information obtained by the Customer through the Services will meet the Customer’s requirements; and
      • is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and the Customer acknowledges that the Services and Documentation may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
    • This agreement shall not prevent the Supplier from entering into similar agreements with third parties, or from independently developing, using, selling, or licensing documentation, products and/or services which are similar to those provided under this agreement.
    • The Supplier warrants that it has and will maintain all necessary licences, consents, and permissions necessary for the performance of its obligations under this agreement.
  1. Customer’s obligations

The Customer shall:

  • provide the Supplier with:
    • all necessary co-operation in relation to this agreement; and
    • all necessary access to such information as may be required by the Supplier,

in order to provide the Services, including but not limited to Customer Data, security access information and configuration services;

  • without affecting its other obligations under this agreement, comply with all applicable laws and regulations with respect to its activities under this agreement;
  • carry out all other Customer responsibilities set out in this agreement in a timely and efficient manner. In the event of any delays in the Customer’s provision of such assistance as agreed by the parties, the Supplier may adjust any agreed timetable or delivery schedule as reasonably necessary;
  • ensure that the Authorised Users use the Services and the Documentation in accordance with the terms and conditions of this agreement and shall be responsible for any Authorised User’s breach of this agreement;
  • obtain and shall maintain all necessary licences, consents, and permissions necessary for the Supplier, its contractors, and agents to perform their obligations under this agreement, including without limitation the Services;
  • ensure that its network and systems comply with the relevant specifications provided by the Supplier from time to time; and
  • be solely responsible for procuring and maintaining its network connections and telecommunications links from its systems to the Supplier’s data centres, and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to the Customer’s network connections or telecommunications links or caused by the internet.
  • The Customer shall own all right, title and interest in and to all of the Customer Data that is not personal data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of all such Customer Data.
  1. Charges and payment
    • The Customer shall pay the Subscription Fees to the Supplier for the User Subscriptions in accordance with this clause 9 and Schedule 1.
    • The Customer shall on the Effective Date provide to the Supplier valid, up-to-date and complete credit card details or approved purchase order information acceptable to the Supplier and any other relevant valid, up-to-date and complete contact and billing details and, if the Customer provides:
      • its credit card details to the Supplier, the Customer hereby authorises the Supplier to bill such credit card:
        • on the Effective Date for the Subscription Fees payable in respect of the Initial Subscription Term; and
        • subject to clause 1, on the first Business Day of each Renewal Period for the Subscription Fees payable in respect of that Renewal Period;
      • its approved purchase order information to the Supplier, the Supplier shall invoice the Customer:
        • on the Effective Date for the Subscription Fees payable in respect of the Initial Subscription Term; and
        • subject to clause 1, at least 7 days prior to the first Business Day of each Renewal Period for the Subscription Fees payable in respect of that Renewal Period,

and the Customer shall pay each invoice within 30 days after the date of such invoice.

  • If the Supplier has not received payment within 30 days after the due date, and without prejudice to any other rights and remedies of the Supplier:
    • the Supplier may, without liability to the Customer, disable the Customer’s password, account and access to all or part of the Services and the Supplier shall be under no obligation to provide any or all of the Services while the invoice(s) concerned remain unpaid; and
    • interest shall accrue on a daily basis on such due amounts at an annual rate equal to 3% over the then current base lending rate of the Supplier’s bankers in the UK from time to time, commencing on the due date and continuing until fully paid, whether before or after judgment.
  • All amounts and fees stated or referred to in this agreement:
    • shall be payable in pounds sterling;
    • are, subject to clause 3(b), non-cancellable and non-refundable;
    • are exclusive of value added tax, which shall be added to the Supplier’s invoice(s) at the appropriate rate.
  • If, at any time whilst using the Services, the Customer exceeds the amount of disk storage space or the number of Devices they are permitted to use the Services and/or Documentation on as specified in the Documentation, the Supplier shall charge the Customer, and the Customer shall pay, the Supplier’s then current excess data storage or Devices fees. The Supplier’s excess data storage and Devices fees current as at the Effective Date are referred to in Schedule 1.
  • The Supplier shall be entitled to increase the Subscription Fees, the fees payable in respect of the additional User Subscriptions purchased pursuant to clause 3, any additional fees and/or the excess storage or Devices fees payable pursuant to clause 9.5 at the start of each Renewal Period upon 90 days’ prior notice to the Customer and Schedule 1 shall be deemed to have been amended accordingly.
  1. Proprietary rights
    • The Customer acknowledges and agrees that the Supplier and/or its licensors own all intellectual property rights in the Services and the Documentation. Except as expressly stated herein, this agreement does not grant the Customer any rights to, under or in, any patents, copyright, database right, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licences in respect of the Services or the Documentation.
    • The Supplier confirms that it has all the rights in relation to the Services and the Documentation that are necessary to grant all the rights it purports to grant under, and in accordance with, the terms of this agreement.
  2. Confidentiality
    • Each party may be given access to Confidential Information from the other party in order to perform its obligations under this agreement. A party’s Confidential Information shall not be deemed to include information that:
      • is or becomes publicly known other than through any act or omission of the receiving party;
      • was in the other party’s lawful possession before the disclosure;
      • is lawfully disclosed to the receiving party by a third party without restriction on disclosure; or
      • is independently developed by the receiving party, which independent development can be shown by written evidence.
    • Subject to clause 4, each party shall hold the other’s Confidential Information in confidence and not make the other’s Confidential Information available to any third party, or use the other’s Confidential Information for any purpose other than the implementation of this agreement.
    • Each party shall take all reasonable steps to ensure that the other’s Confidential Information to which it has access is not disclosed or distributed by its employees or agents in violation of the terms of this agreement.
    • A party may disclose Confidential Information to the extent such Confidential Information is required to be disclosed by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction, provided that, to the extent it is legally permitted to do so, it gives the other party as much notice of such disclosure as possible and, where notice of disclosure is not prohibited and is given in accordance with this clause 4, it takes into account the reasonable requests of the other party in relation to the content of such disclosure.
    • Neither party shall be responsible for any loss, destruction, alteration, or disclosure of Confidential Information caused by any third party.
    • The Customer acknowledges that details of the Services, and the results of any performance tests of the Services, constitute the Supplier’s Confidential Information.
    • The Supplier acknowledges that the Customer Data is the Confidential Information of the Customer.
    • No party shall make, or permit any person to make, any public announcement concerning this agreement without the prior written consent of the other parties (such consent not to be unreasonably withheld or delayed), except as required by law, any governmental or regulatory authority (including, without limitation, any relevant securities exchange), any court or other authority of competent jurisdiction.
    • The above provisions of this clause 11 shall survive termination of this agreement, however arising.
  3. Indemnity
    • The Customer shall defend, indemnify and hold harmless the Supplier against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with the Customer’s use of the Services and/or Documentation, provided that:
      • the Customer is given prompt notice of any such claim;
      • the Supplier provides reasonable co-operation to the Customer in the defence and settlement of such claim, at the Customer’s expense; and
      • the Customer is given sole authority to defend or settle the claim.
    • The Supplier shall defend the Customer, its officers, directors and employees against any claim that the Services or Documentation infringes any United Kingdom patent effective as of the Effective Date, copyright, trade mark, database right or right of confidentiality, and shall indemnify the Customer for any amounts awarded against the Customer in judgment or settlement of such claims, provided that:
      • the Supplier is given prompt notice of any such claim;
      • the Customer provides reasonable co-operation to the Supplier in the defence and settlement of such claim, at the Supplier’s expense; and
      • the Supplier is given sole authority to defend or settle the claim.
    • In the defence or settlement of any claim, the Supplier may procure the right for the Customer to continue using the Services, replace or modify the Services so that they become non-infringing or, if such remedies are not reasonably available, terminate this agreement on 2 Business Days’ notice to the Customer without any additional liability or obligation to pay liquidated damages or other additional costs to the Customer.
    • In no event shall the Supplier, its employees, agents, and sub-contractors be liable to the Customer to the extent that the alleged infringement is based on:
      • a modification of the Services or Documentation by anyone other than the Supplier; or
      • the Customer’s use of the Services or Documentation in a manner contrary to the instructions given to the Customer by the Supplier; or
      • the Customer’s use of the Services or Documentation after notice of the alleged or actual infringement from the Supplier or any appropriate authority.
    • The foregoing and clause 3(b) state the Customer’s sole and exclusive rights and remedies, and the Supplier’s (including the Supplier’s employees’, agents’ and sub-contractors’) entire obligations and liability, for infringement of any patent, copyright, trade mark, database right or right of confidentiality.
  4. Limitation of liability
    • Except as expressly and specifically provided in this agreement:
      • the Customer assumes sole responsibility for results obtained from the use of the Services and the Documentation by the Customer, and for conclusions drawn from such use. The Supplier shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to the Supplier by the Customer in connection with the Services, or any actions taken by the Supplier at the Customer’s direction;
      • all warranties, representations, conditions, and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this agreement; and
      • the Services and the Documentation are provided to the Customer on an “as is” basis.
    • Nothing in this agreement excludes the liability of the Supplier:
      • for death or personal injury caused by the Supplier’s negligence; or
      • for fraud or fraudulent misrepresentation.
    • Subject to clause 1 and clause 13.2:
      • the Supplier shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this agreement; and
      • the Supplier’s total aggregate liability in contract (including in respect of the indemnity at clause 2), tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the total Subscription Fees paid for the User Subscriptions during the 12 months immediately preceding the date on which the claim arose.
  1. Term and termination
    • This agreement shall, unless otherwise terminated as provided in this clause 14, commence on the Effective Date and shall continue for the Initial Subscription Term and, thereafter, this agreement shall be automatically renewed for successive periods of 1 month (each a Renewal Period), unless:
      • either party notifies the other party of termination, in writing, at least 14 days before the end of the Initial Subscription Term or any Renewal Period, in which case this agreement shall terminate upon the expiry of the applicable Initial Subscription Term or Renewal Period; or
      • otherwise terminated in accordance with the provisions of this

and the Initial Subscription Term together with any subsequent Renewal Periods shall constitute the Subscription Term.

  • Without affecting any other right or remedy available to it, either party may terminate this agreement with immediate effect by giving written notice to the other party if:
    • the other party fails to pay any amount due under this agreement on the due date for payment and remains in default not less than 28 days after being notified in writing to make such payment;
    • the other party commits a material breach of any other term of this agreement which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 28 days after being notified in writing to do so;
    • the other party repeatedly breaches any of the terms of this agreement in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of this agreement;
    • the other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986;
    • the other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party;
    • a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of that other party other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party;
    • an application is made to court, or an order is made, for the appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an administrator is appointed, over the other party;
    • the holder of a qualifying floating charge over the assets of that other party has become entitled to appoint or has appointed an administrative
    • a person becomes entitled to appoint a receiver over the assets of the other party or a receiver is appointed over the assets of the other party;
    • a creditor or encumbrancer of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of the other party’s assets and such attachment or process is not discharged within 14 days;
    • any event occurs, or proceeding is taken, with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 14.2(d) to clause 14.2(j) (inclusive);
    • the other party suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of its business; or
    • there is a change of control of the other party; or
    • any warranty given by the Supplier in clause 5 of this agreement is found to be untrue or misleading.
  • On termination of this agreement for any reason:
    • all licences granted under this agreement shall immediately terminate and the Customer shall immediately cease all use of the Services and/or the Documentation;
    • each party shall return and make no further use of any equipment, property and other items (and all copies of them) belonging to the other party (including, for the avoidance of doubt, the Devices and Documentation to the Supplier) within four weeks of the date of termination. If there is any damage to the Devices aside from fair wear and tear (as deemed by the Supplier, acting reasonably), the Supplier may charge the Customer for such damage at the current market price. Any Devices not returned within four weeks of the date of termination will be charged to the Customer at the current market price;
    • the Supplier may destroy or otherwise dispose of any of the Customer Data in its possession unless the Supplier receives, no later than 10 days after the effective date of the termination of this agreement, a written request for the delivery to the Customer of the then most recent back-up of the Customer Data. The Supplier shall use reasonable commercial endeavours to deliver the back-up to the Customer within 30 days of its receipt of such a written request, provided that the Customer has, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination). The Customer shall pay all reasonable expenses incurred by the Supplier in returning or disposing of Customer Data; and
    • any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the agreement which existed at or before the date of termination shall not be affected or prejudiced.
  1. Force majeure

The Supplier shall have no liability to the Customer under this agreement if it is prevented from or delayed in performing its obligations under this agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors, provided that the Customer is notified of such an event and its expected duration.

  1. Conflict

If there is an inconsistency between any of the provisions in the main body of this agreement and the Schedules, the provisions in the main body of this agreement shall prevail.

  1. Variation

No variation of this agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

  1. Waiver

No failure or delay by a party to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

  1. Rights and remedies

Except as expressly provided in this agreement, the rights and remedies provided under this agreement are in addition to, and not exclusive of, any rights or remedies provided by law.

  1. Severance
    • If any provision (or part of a provision) of this agreement is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable, or illegal, the other provisions shall remain in force.
    • If any invalid, unenforceable or illegal provision would be valid, enforceable, or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.
  2. Entire agreement
    • This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.
    • Each party acknowledges that in entering into this agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.
    • Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
    • Nothing in this clause shall limit or exclude any liability for fraud.
  3. Assignment
    • The Customer shall not, without the prior written consent of the Supplier, assign, transfer, charge, sub-contract, or deal in any other manner with all or any of its rights or obligations under this agreement.
    • The Supplier may at any time assign, transfer, charge, sub-contract, or deal in any other manner with all or any of its rights or obligations under this agreement.
  4. No partnership or agency

Nothing in this agreement is intended to or shall operate to create a partnership between the parties, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

  1. Third party rights

This agreement does not confer any rights on any person or party (other than the parties to this agreement and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.

  1. Notices
    • Any notice required to be given under this agreement shall be in writing and shall be:
      • delivered by hand or sent by pre-paid first-class post or recorded delivery post to the other party at its address set out in this agreement, or such other address as may have been notified by that party for such purposes; or
      • sent by email to the address given in this agreement or as otherwise notified in writing to the other party.
    • A notice shall be deemed to have been received:
      • if delivered by hand, at the time the notice is left at the proper address (or if delivery is not in Normal Business Hours, at 9 am on the first business day following delivery);
      • if sent by pre-paid first-class post or recorded delivery post, at 9.00am on the second Business Day after posting; or
      • if sent by fax or email, at the time of transmission (as shown by the timed printout obtained by the sender), or, if this time falls outside Normal Business Hours in the place of receipt, when business hours resume.
    • This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.
  2. Governing law

This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

  1. Jurisdiction

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).

  1. Language
    • This agreement is drafted in the English language. If this agreement is translated into any other language, the English language version shall prevail.
    • Any notice given under or in connection with this agreement shall be in the English language. All other documents provided under or in connection with this agreement shall be in the English language, or accompanied by a certified English translation.
    • If such document is translated into any other language, the English language version shall prevail.